Privacy Policy

Effective date: June 25, 2026

Black Dog Exteriors ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website or request a quote, how we use it, and your choices. By using our site or submitting a request, you agree to this Policy.

Information we collect

• Information you provide: your name, phone number, ZIP code, and details about your concrete project when you submit our quote form or contact us.
• Information collected automatically: device and usage data, IP address, and identifiers from cookies and tracking pixels (including the Meta/Facebook Pixel) used to measure and improve our advertising.

How we use your information

• Respond to your request, prepare and discuss your quote, and schedule your service.
• Contact you about your project and send marketing communications by text message, phone call, and email.
• Operate, measure, and improve our website and advertising.

Communications & consent

When you submit our form and check the consent box, you agree to receive text messages and phone calls — including calls that may be automated, pre-recorded, or use an AI voice — and marketing communications from Black Dog Exteriors at the number you provide. Consent is not a condition of any purchase. Message and data rates may apply. You can opt out of future messages at any time by replying STOP to a text, or by asking us to remove you.

How we share information

• Service providers: companies that help us operate, such as our CRM, scheduling, calling/texting, and hosting providers, who may only use the information to provide services to us.
• Service partners: qualified concrete professionals we work with to provide the estimate and services you requested.
• Advertising platforms: ad and analytics partners (such as Meta) to measure and improve campaigns.
• Legal: when required by law or to protect our rights.

We do not sell your personal information for money.

Cookies & tracking

We use cookies and tracking technologies, including the Meta Pixel and Conversions API, to understand site activity and improve advertising. You can control cookies through your browser settings and manage ad preferences through the relevant ad platform.

Data retention & security

We keep your information for as long as needed to provide our services and for legitimate business or legal purposes, and we use reasonable measures to protect it. No method of transmission or storage is completely secure.

Your choices

You may opt out of marketing messages at any time (reply STOP, or contact us). You may also request access to, correction of, or deletion of your personal information by contacting us using the details below.

Children's privacy

Our site and services are not directed to children under 18, and we do not knowingly collect their information.

Changes to this Policy

We may update this Policy from time to time. The "Effective date" above shows when it was last revised.

Contact us

Black Dog Exteriors · Dallas–Fort Worth, TX · (903) 418-2989